Updated: March 18, 2021
Your Privacy Matters
Chefling’s number one priority is your trust. Your privacy is essential to earning and keeping that trust. This tenet drives all of the decisions we make, as well as how we gather, use and store any information we acquire from you.
Chefling treats your Personal Information when you use or evaluate our Site, the App and/or Service
The types of information we collect depend on whether you are a current or former User, and/or a Client. We collect Personal Information from you when you voluntarily provide it to us. Examples of instances when we collect Personal Information include:
when you register to open an account,
when you contact our organization with questions,
when you register to use delivery services
Information We Collect from Users
We collect Personal Information such as name, address, telephone number and other optional information you may provide, such as your age, the stores you shop at, purchases and other information about your household.
We collect your device information which include device ID, platform, OS version, phone model and time zone. Your country level locale is also collected.
We may collect your e-mail address and/or telephone number should you engage with us via our Site, App, or email or by contacting our service team.
Note: if you choose to link to our Service, we may use a third-party service to aggregate your account data.
Information We Collect via the Referral Program
Chefling manages a referral program called “The Chefling Invite Program.” The program allows our clients to earn credit for premium services in exchange for referring other users who ultimately become a client.
Participation in our referral program is free and voluntary for our Clients. By participating, you may provide us with certain information about the person to whom you refer our service, such as name and e-mail address. We treat this information like all our other Personal Information.
Information Regarding Children
Due to the nature of our business, Services and benefits are not marketed to minors. Except for beneficiary information as described above, Chefling does not knowingly solicit Personal Information from children under the age of 17.
If you are under the age of 17, please do not submit any Personal Information to Chefling.
If we learn that we have collected Personal Information directly from a minor, we will delete such information from our files.
If a parent or guardian becomes aware that his or her child under the age of 17 has directly provided us with Personal Information without his or her consent, he or she should contact us at firstname.lastname@example.org and we will delete such information from our files.
Other Ways We Collect Information
Other means by which we collect Personal Information include the following:
Anonymized or aggregated Information. Chefling’s Site and App automatically record certain anonymized or aggregated information about your use or evaluation of our Service. Anonymized or aggregated information is used for a variety of functions, including the measurement of Users’ interest in and use of various portions or features of the Site. Anonymized or aggregated information is not Personal Information, and we may use such information in a number of ways, including internal analysis, analytics and research. We may share this information with third parties for our purposes in an anonymized or aggregated form that is designed to prevent anyone from identifying you.
Pixel Tags. Along with cookies, we may use “pixel tags,” also known as “web beacons,” which are small graphic files that allow us to monitor the use of our Sites. A pixel tag can collect information such as the Internet Protocol (“IP”) address of the computer that downloaded the page on which the tag appears; the URL of the page on which the pixel tag appears; the time the page containing the pixel tag was viewed; the type of browser that fetched the pixel tag; and the identification number of any cookie on the computer previously placed by that server.
Site and App Activity. Chefling may also use third-party tracking technology, such as Google Analytics, to record similar information regarding you and your activity on our Site and App.
Receipt pictures. Chefling uses receipt pictures taken by Users to extract information such as purchased items, prices,quantities, as well as store locations.
“Do Not Track” Technology. We do not collect personal information about your online activities over time and across different web sites or online services. Therefore, our Site does not respond to Do Not Track (“DNT”) signals. We do not knowingly authorize third parties to collect Personal Information about your online activities over time and across different web sites or online services.
How we use Information User Personal Information
We use your Personal Information to help you evaluate our Service, offer you new products or services, and enhance our Service. We may also use your personal information a number of ways, including research, internal analysis, and analytics.
Client Personal Information
Chefling stores, processes, and maintains Personal Information related to you in order to provide client support, offer new products or services and provide our Service to Clients. As a User, you may choose not to provide such information to us, but if you choose not to provide such information, you will not be able to become a Client.
Information Sharing and Onward Transfer
We will not sell, rent, or trade your Personal Information (whether you are a current or former Client) to any nonaffiliated third parties except as required by law, such as when we reasonably believe it is necessary or appropriate to investigate, prevent, or take action regarding illegal activities, suspected fraud or situations involving potential threats to the physical safety of any person.
There are certain circumstances, in which we may share your Personal Information with nonaffiliated third parties without further disclosure to you. For example, from time-to-time, we hire third-parties to perform certain business and technology related functions (e.g., mailing information, database maintenance and payment processing). In the case we hire a third party to perform a function of this kind, we endeavor to only provide them with the minimum information they need to perform their specific function and to require these third parties to safeguard your information.
No Renting, Selling or Trading Out List
We will never rent, sell or trade your Personal Information to anyone.
Your Choices and Opting Out
You may decline to provide personal information to Chefling. Declining to provide personal information may disqualify you for Chefling services and Site features that require certain personal information.
Opting-Out - Obtaining and Withdrawing Consent
Where you have consented to Chefling’s use of your Personal Information, you may withdraw that consent at any time and opt out by contacting us by email at email@example.com. Additionally, before we use Personal Information for any new purpose not originally authorized by you, we will provide information regarding the new purpose and give you the opportunity to opt out.
Prior to disclosing sensitive Personal Information to a third-party or processing sensitive Personal Information for a purpose other than its original purpose or the purpose authorized subsequently by you, we will endeavor to obtain your explicit consent (opt-in). Where your consent for the processing of Personal Information is otherwise required by law or contract, we will comply with the law or contract.
Chefling may use your Personal Information to communicate with you regarding our Service or to tell you about
blog posts or Services that we believe will be of interest to you. If you decide at any time that you no longer wish to receive communications from us, please follow the “unsubscribe” instructions provided in the communications or contact us at firstname.lastname@example.org. Please note that you cannot opt-out of administrative communications such as regulatory, billing or service notifications.
Accessing Your Personal Information
Users or Clients may contact us at email@example.com to request information about how to access your Personal Information.
• Your requests will be processed in line with local laws, including without undue delay and in accordance with any required time frames. Although Chefling makes good faith efforts to provide individuals with access to their Personal Information, there may be circumstances in which we are unable to provide access, including but not limited to: where the information contains legal privilege, would compromise others’ privacy or other legitimate rights, where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy in the case in question or where it is commercially proprietary. If we determine that access should be restricted in any particular instance, we will endeavor provide you with an explanation of why that determination has been made within one month of the request, and a contact point for any further inquiries and any other legally required information. To protect your privacy, we will take commercially reasonable steps to verify your identity before granting access to or making any changes to your Personal Information.
Retention and Deletion
You may request deletion of Personal Information by contacting us at firstname.lastname@example.org and providing us enough information to identify your account and prove that you are the owner of the identified account. However, we may retain residual information related to your account. In no case will we share any individual purchase data unless required by regulators or other government bodies.
Chefling takes reasonable steps, endeavoring to use appropriate technical or organizational measures, to protect your Personal Information from loss, misuse, and unauthorized access, alteration, disclosure, or destruction. However, no Internet, email, or electronic operating system that enables the transmission of data is ever fully secure or error free therefore, we cannot ensure or warrant the security of any information you transmit to us.
Other Important Information
Social Media and Links to Other Web Sites and Applications: “Linked Third-Party”
California Privacy Rights
California law permits Users and Clients who are California residents to request and obtain from us once a year, free of charge, a list of the third- parties to whom we have disclosed their Personal Information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of Personal Information disclosed to those parties. Chefling does not share Personal Information with third-parties for their own marketing purposes
Questions and Contacting Us